Get the very most out of your camera system by following these 8 simple steps.
Keep It Safe
When your gimbal is not in use, store it in the protective case provided, along with any additional hardware that was supplied. This will prevent any damage that could affect the longevity of the system. Before storing your gimbal, command it to a stow position to ensure the gimbal fits in the storage box with ease.
Avoid Unnecessary Manhandling
Your sturdy little gimbal is designed to withstand the harshest of environments, however, that does not prepare it for rough manhandling. Avoid manually rotating the gimbal in a pan or tilt axis as this could result in long term damage to the gimbal drive mechanism.
Calibrate, Calibrate, Calibrate
To guarantee high-quality and consistent GEO-Locking performance, a 3D calibration should be conducted each time your gimbal is deployed in a new location. Alternatively, a 2D calibration can be done if a 3D calibration is impractical. A detailed step-by-step guide on how to perform a 2D or 3D calibration can be found in the manual.
Keep up to Date on Firmware
We are continuously enhancing our firmware to provide you with the best software for your mission. When a new firmware upgrade is available, you will be contacted by a member of the team at UAV Vision. We recommend you install the upgrade to ensure your gimbal is using the best and most up to date version of gimbal software.
A Clean Lens Means a Cleaner Image
Your gimbal is designed to provide you with the highest quality daylight and infrared imagery. However, the quality of your footage can be affected by water marks, dirt, dust or smudges. By regularly cleaning the lens with the proper solution and wipe, you will prevent the buildup of dirt and ensure your gimbal is performing effectively during your mission.
Ask for Help
We want to provide you with the best user experience, so if you require assistance in the setup, installation or operation of your camera system we want to hear from you! We provide your team with hands-on training so you can be confident in the performance of your gimbal.
Follow the Manual
You might think this is a given, but on occasion a problem can be easily avoided by following the manual. The manual is essential for the setup and installation of your camera system so be sure to use it. Before operating your gimbal, we recommend conducting an initial acceptance test to ensure your gimbal has arrived in pristine condition. To find out more about bench tests, click here.
Have a Problem? Leave It to Us!
On the rare occasion, a problem can occur. If you need help sourcing a solution to a problem, contact a member of the support team.